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Podium - The AI Operating System Transforming Aesthetics: Powering Growth, Efficiency & Profitability

Join Cortney Hall, Chief Operating Officer of True Medical Spa, as she shares her firsthand experience using Podium’s AI Operating System to streamline operations and elevate the patient journey. Cortney will walk through how Podium’s AI employee, Avery, unifies EMR workflows, communications, and marketing into one seamless system built specifically for aesthetics. Attendees will learn how practices can eliminate missed leads, reduce administrative strain, increase show rates, and boost retention through personalized, AI-powered follow-ups. If your practice faces revenue leaks, manual processes, or inconsistent engagement, this session offers a real-world look at how Podium’s AI agents deliver measurable growth while enhancing both client experience and team efficiency.

Cortney Hall

COO of Imago Medical Spa

Imago Medical Spa

With 15 years of experience in the medical spa industry, Cortney Hall serves as the COO at Imago Medical Spa and is a nationally recognized consultant for FUE hair restoration practices. Specializing in the art of building cohesive teams that leverage each other’s strengths, Hall has a proven track record of driving growth, achieving over 60% increases in practice revenues. Passionate about innovation, collaboration, and excellence in care, Hall is a leader dedicated to advancing the field and helping practices reach their fullest potential. Whether working hands-on with patients or strategizing behind the scenes, Hall's commitment to quality and teamwork resonates throughout every aspect of their work.

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Podium - The AI Operating System Transforming Aesthetics: Powering Growth, Efficiency & Profitability
Open to view video.
Open to view video. Join Cortney Hall, Chief Operating Officer of True Medical Spa, as she shares her firsthand experience using Podium’s AI Operating System to streamline operations and elevate the patient journey. Cortney will walk through how Podium’s AI employee, Avery, unifies EMR workflows, communications, and marketing into one seamless system built specifically for aesthetics. Attendees will learn how practices can eliminate missed leads, reduce administrative strain, increase show rates, and boost retention through personalized, AI-powered follow-ups. If your practice faces revenue leaks, manual processes, or inconsistent engagement, this session offers a real-world look at how Podium’s AI agents deliver measurable growth while enhancing both client experience and team efficiency.