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PatientNow - Building Trust with Millennials & Gen-Z: Three Strategies You Should Be Implementing Today

While millennials currently hold roughly 30% of the market share in medical aesthetics, they remain the only consumer group with full purchasing power expected to gain market share over the next five years. With that said, millennials (followed by older Gen Z consumers) come with unique nuances in how they research, choose and remain loyal to aesthetic providers. In this course, attendees will learn three impactful strategies that practices should implement to increase acquisition, per-patient spend, and loyalty with millennial and Gen Z patients. Topics of discussion include improving your before-and-after photo process, building a successful membership program, and more.

Audrey Neff

Senior Director of Marketing Strategy

PatientNow

Audrey Neff currently serves as the senior director of marketing strategy for PatientNow, which provides practice management solutions for more than 5,000 aesthetic businesses worldwide. Neff brings a decade of experience in sales and marketing within the medical aesthetics field, with a strong passion for helping practices achieve maximum success in their business. She is an international speaker, published peer-reviewed author, host of the True to Form Podcast, and has held faculty positions for 28+ medical associations, societies and conferences across the globe.

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PatientNow - Building Trust with Millennials & Gen-Z: Three Strategies You Should Be Implementing Today
Select the "View On-Demand Recording" button to begin.  |  60 minutes
Select the "View On-Demand Recording" button to begin.  |  60 minutes